Diploma of Practice Management HLT57715
Are you an efficient multi-tasker?
Do you want to take a practice from ‘functioning’ to ‘thriving’?
The Diploma of Practice Management will equip you with the skills and knowledge you need to effectively contribute to the efficient management of a practice, and work towards the achievement of business results. On any given day, you could be multitasking throughout different roles such as accounting, marketing, liaising with reps, HR, equipment procurement and the day to day running of the practice.
With its keen focus on strategic skills as well as leadership and management of others in the medical or dental practice, this course will teach you how to perform key roles and delegate responsibilities among others as appropriate.
The Diploma in Practice Management is valuable for employees who perform a range of functions in a medical or dental practice and require the knowledge and skills necessary to achieve business results in line with the organisation’s goals and strategic direction. Practice Managers oversee the operations and promotion of medical, dental and health practices.
Once you’ve completed your Diploma of Practice Management, you’ll be able to use a range of specialised competencies to oversee the operations and promotion of medical, dental and health practices. This could include potentially gaining employment as a:
- Medical Practice Manager
- Health Administration Manager
- Health Services Business Manager
- Health Services Program Manager
- Health and Welfare Services Manag
Delivered on-line, via our e-learning management system, My eCampus.
One of the perks of online study is that you can sign up and start studying at a time that suits you.
Diploma of Practice Management students have up to 12 months to complete their studies.
Contact us on 1300 61 61 80 for more information regarding course length.
To be assessed as competent, learners need to provide evidence of their knowledge and skills relevant to the unit of competence.
Assessment methods may include:
• Short answer questions
• Assignments / Projects
• Observation Report
• Practical Assessment / Project
• Case Study / Role Play
There are no formal entry requirements for this qualification, however student must:
- be 18 years or older at the date of enrolment
- have completed year 12 or equivalent level of education
Recognition of Prior Learning
Given that some students may already be able to demonstrate their competence in some units, a recognition of prior learning (RPL) assessment process may be available to students to recognise skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.
The cost of this qualification is $12,890.
This course is VET FEE-HELP* approved, meaning you can start studying today with no upfront costs.
Your course fee includes the delivery and assessment of your qualification, your study materials (including all resources) and the support you receive from our Education Team.
Enquire now and ask one of our friendly Career Advisors about other payment options, or how you can start studying a Diploma of Practice Management with VET FEE-HELP.
* VET FEE-HELP is an Australian Government Student Loan Scheme. Eligibility criteria apply.
Diploma of Practice Management HLT57715
BSBWOR501 - Manage personal work priorities and professional development
This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.
BSBCUS501 - Manage quality customer service
This unit describes the performance outcomes, skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.
BSBRSK501 - Manage risk
This unit describes the performance outcomes, skills and knowledge required to manage risks in a range of contexts across the organisation or for a specific business unit or area.
BSBADM502 - Manage meetings
This unit describes the performance outcomes, skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
BSBWOR502 - Ensure team effectiveness
This unit describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.
BSBHRM506 - Manage recruitment selection and induction processes
This unit describes the performance outcomes, skills and knowledge required to manage all aspects of the recruitment selection and induction processes in accordance with organisational policies and procedures.
BSBHRM501 - Manage human resource services
This unit describes the skills and knowledge required to plan, manage and evaluate delivery of human resource services, integrating business ethics.
BSBMGT502 - Manage people performance
This unit describes the performance outcomes, skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.
BSBFIM501 - Manage budgets and financial plans
This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes.
BSBMED301 - Interpret and apply medical terminology appropriately
This unit describes the performance outcomes, skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; and to use appropriate advanced medical terminology.
CHCDIV001 - Work with diverse people
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
CHCLEG003 - Manage legal and ethical compliance
This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.
HLTINF003 - Implement and monitor infection control policy and procedures
This unit is concerned with infection control responsibilities of employees with supervisory accountability to implement and monitor infection control policy and procedures in a specific work unit or team within an organisation.
HLTADM004 - Manage health billing and accounting system
This unit of competency describes the skills and knowledge required to manage a billing and accounting system in a health practice, with consideration of client accessibility, practice viability and regulatory and legislative requirements.
HLTWHS004 - Manage work health and safety
This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements.