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Grievance, Complaints and Appeals Policy and Procedure.

The student handbook outlines information regarding your course, terms & conditions of enrolment, your rights & responsibilities, and our obligations to you.

Grievance, Complaints and Appeals Policy and Procedure.

Please find a link to the latest version of the Australian Institute of Personal Trainers' Grievance, Complaints and Appeals Policy and Procedure:

Updated October 2020

Contact Details

If you have any questions during your time studying with us, please do not hesitate to contact our Student Support team. They are available from 8:30am until 5:00pm Monday to Friday.

Phone: 1300 138 434

Email: student.services@aipt.edu.au